Providing feedback to Guthrie House


Guthrie House actively seeks and welcomes the input of clients and stakeholders and encourages them to provide feedback, both positive and negative, as a source of ideas for improving services and activities.

Clients and stakeholders are welcome to contact any Guthrie House staff member; alternatively, feedback can be submitted using the details below.

All feedback submitted to Guthrie House will be acknowledged appropriately and in a timely manner.

The provision of feedback and/or complaints will not affect the service being provided to you and will treated confidentially and sensitively.



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02 9564 5977
(9am to 5pm weekdays)

Our commitment to protecting personal privacy and confidentiality


The Privacy Act 1988 (Privacy Act), Australian Privacy Principles and registered privacy codes govern the way in which we must manage your personal information.

Our privacy policy is designed to ensure that personal information is collected, stored, used and disclosed in an appropriate manner complying both with legislative requirements and ethical obligations. We take positive steps to ensure that all our personnel understand their privacy and confidentiality responsibilities in relation to personal and organisational information. This understanding is demonstrated in all work practices.

For more information on privacy and confidentiality, you can view our Public Privacy Policy on this website.